How to delete pupil accounts
To delete pupils you must be an account admin.
1. From the main home screen, select ‘all pupils’ from the menu on the left hand side.
2. Find the pupil you want to remove, select the checkbox on the left of the pupil and then select the pink ‘Delete’ button at the top of the pupil list.
3. If you want to delete all pupil accounts, go to 'settings' > 'options' and click 'delete all pupils'
Once you have deleted a pupil, it cannot be undone.
How to create pupil accounts using a CSV upload
1. Go to 'All Pupils' in the menu. 2. Click 'Add Pupils', then click on the 'upload' tab and download our sample CSV file. 3. The sample CSV file includes 7 columns but they do not all need to be populated. 4. Populate the headings: Name and Group ...
How to delete a group
To delete a group you must be an account admin. 1. From the main home screen, select ‘Groups’ from the menu on the left hand side. 2. Find the group you want to delete and click on the blue drop down button, then press delete. This will not affect ...
Different pupil names showing
You may notice that pupils appear with different display names on the school and class league tables. This is a safeguarding feature we have put in place so that pupils' real names cannot be seen when our products are used outside of the classroom. ...
How to print pupil passwords.
When you see a yellow 'Login Details' button next to the padlock icon, you can click to print the pupil login details sheet. These can then be stuck into pupils' books etc and the QR code can be scanned in our app to give an immediate and easy ...
How to change pupil passwords
To reset an individual pupil's password: 1. Visit the pupil's Pupil Details page. 2. Click the 'change' padlock icon button icon in the top right of the box in the Pupil Details screen. 3. Enter a new password or click “Generate Random” To reset ...